Are you ready for May 1? Incident Response Rule - what you need to know

(April 7th webinar recording)

The deadline for compliance of the new notification rule on incidents is May 1st

Let's go over what your bank should have in place for this joint rule by the FRB, FDIC and OCC. We will go over the items your bank should have in policies, what you should be doing with your third parties, and review guidance that came out on March 30th from the FDIC concerning contacts (as well as any new guidance by the FRB or OCC on notification.) We don't want to let this slip under the radar, as it was reported that some examiners are already looking to see how banks planning on adopting the rule.

Click here for PDF

Linked  resources:


- Notification of their case manager

- Notification of any member of an FDIC examination team if it happens during an exam

- Unable to contact – [email protected]


- Email [email protected]
- Telephone: 866-364-0096
- If you are in doubt, contact the above.




BankNetHelp Desk
Email: [email protected]
Phone: 800-641-5925



Information and PDF provided by the FBI, Cybersecurity Division - FLASH  CU-000162-MW on Febrary 4, 2022. 

Watch out for new LockBit 2.0 Ransomware

The new Ransomware-as-a-Service LockBit 2.0 is spreading rapidly through systems worldwide. It is not only a ransomware tool created to extort money from individuals and businesses, but it is also a data exfiltrator. The FBI has released some indicators of compromise (IOCs) and also the language codes that should be disabled in the latest announcement by CISA (Cybersecurity & Infrastructure Security Agency). The link is here: FBI Releases Indicators of Compromise Associated with LockBit 2.0 Ransomware | CISA 

If you find it on your systems, please report it to your local FBI contact or via

Click here for PDF

On  January 20, the Federal Reserve released the paper: Money and Payments: The U.S. Dollar in the Age of Digital Transformation. This continues the discussion that was started in 2020 about Central Bank Digital Currency where the there is a "digital dollar" that potentially uses a new payment rail. Having an additional payment rail comes with endless possibilities for community banks as well as some risk.


In this webinar we will discuss the 40-page paper and what are important next steps for community banks. The Federal Reserve has also asked for feedback for 20 questions - we will likely go over all the questions in subsequent webinars.


Anne Benigsen and Chris Tuzeneu from Bankers' Bank of the West and CivITas Bank Solutions will be presenting, and both are knowledgeable in crypto as well as have followed CDBC since first announced by the Federal Reserve. Come join in and listen - this will also be applicable for one CPE should the content match your certification domains.

(to skip intro ffwd to 4:30)







Lessons Learned in 2021 and Steps to Take in 2022, a CivITas Bank Solutions & CSI webinar

If you were unable to attend our webinar, you may watch a recording of it here. Below is the video along with resources we discussed in the webinar such as FFIEC updates, assessment tools, and a copy of the presentation slides. 


Cybersecurity Awareness Month! 

Join us for a series of short videos that you can share with your staff to supplement their security awareness training. Just a couple minutes a week keeps cybersecurity top of mind.


Don't forget to follow us on LinkedIn to make sure you don't miss our newest videos and data breach news updates! 

Week 1 -  Email

 Week 2  - MFA (Multifactor Authentication)

 Week 3 - Operational Security

Week 4 - Password Manager


CivITas Provides Training and Webinars

CivITas provides training and webinars. We will be publishing some of the webinars that we have conducted. If you would like further information, please let us know.

Additional Webinars Available:
- FFIEC Incident Response Rule Change
- Business Continuity Management Part 1 and 2

Training Courses are also available. They run 5-15 minutes long and are created by us specifically for community banks - if you are customer and want access or the files directly, please let us know!

Request Training Course(s) here

In this webinar, industry expert Andrew Jannot discusses the merits of adopting SDWan technology and the advantages it brings to the enterprise in areas of application control, visibility, management, cloud adoption, and security.  

Click for presentation slides

And now a word from our President... 

Anne draws on nearly 30 years of experience in the fields of technology, cybersecurity, privacy, and compliance to ensure the bank’s strategic goals are accomplished effectively.
She started in banking in 2010 and in 2020, she also became President of CivITas Bank Solutions, a BBW affiliate that aids community banks with their Cybersecurity and Technology needs. Before joining BBW, Anne worked in the private and public sectors accruing a broad and deep base of knowledge in her chosen fields. She frequently presents on information security and banking governance to the finance and security industries.
Anne holds a variety of security and privacy related certifications but believes that her best education has come from the decades on the job and continuous communication with others in the industry.


Anne Benigsen, CISSP | President, CivITas

SVP & CI(S)O | Bankers' Bank of the West